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changeset 902:7f30e05a3319

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note about Windows service
author Sebastien Jodogne <s.jodogne@gmail.com>
date Tue, 20 Dec 2022 08:12:17 +0100
parents 47a5b0777387
children 25bbeb754420
files Sphinx/source/faq/troubleshooting.rst
diffstat 1 files changed, 9 insertions(+), 0 deletions(-) [+]
line wrap: on
line diff
--- a/Sphinx/source/faq/troubleshooting.rst	Wed Dec 14 07:38:52 2022 +0100
+++ b/Sphinx/source/faq/troubleshooting.rst	Tue Dec 20 08:12:17 2022 +0100
@@ -196,3 +196,12 @@
 
 * Avoid installing Orthanc, its database or its storage area in
   folders whose names contain **spaces or special characters**.
+
+* If you run Orthanc as a Windows service, with the Python plugin
+  enabled, you might have to change your ``PATH`` environment variable
+  for Orthanc to find the Python DLL. The easiest approach to this end
+  consists in configuring the Windows service to **run as user**
+  (instead of the default ``SYSTEM`` account), `as explained in this
+  thread
+  <https://groups.google.com/g/orthanc-users/c/axrJfgA-Enk/m/Zeg3iUPOAwAJ>`__
+  on the Orthanc Users forum.