Mercurial > hg > orthanc-book
changeset 16:b12e2c1d9fed
troubleshooting
author | Sebastien Jodogne <s.jodogne@gmail.com> |
---|---|
date | Sun, 19 Jun 2016 15:07:23 +0200 |
parents | 258906898ac1 |
children | 114506f51e70 |
files | Sphinx/source/faq/troubleshooting.rst |
diffstat | 1 files changed, 34 insertions(+), 2 deletions(-) [+] |
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--- a/Sphinx/source/faq/troubleshooting.rst Sun Jun 19 14:38:01 2016 +0200 +++ b/Sphinx/source/faq/troubleshooting.rst Sun Jun 19 15:07:23 2016 +0200 @@ -3,8 +3,20 @@ Troubleshooting =============== -* Always make sure you use the `most recent version - <http://www.orthanc-server.com/download.php>`_ of Orthanc. +As a general rule, when you encounter an issue, always make sure that +you use the `most recent version +<http://www.orthanc-server.com/download.php>`__ of Orthanc. + +Also make a search on the `Orthanc Users discussion group +<https://groups.google.com/forum/#!forum/orthanc-users>`__, and make a +search in the present Orthanc Book (there is a search field at the top +of this page). Your issue might indeed have already been discussed in +the past or in the FAQ. + + +Orthanc Explorer +---------------- + * **I cannot login to Orthanc Explorer**: For security reasons, access to Orthanc from remote hosts is disabled by default. Only the localhost is allowed to access Orthanc. You have to set the @@ -12,12 +24,32 @@ <configuration>` to ``true``. It is then strongly advised to set ``AuthenticationEnabled`` to ``true`` and to add a user to the ``RegisteredUsers`` option, also in the configuration file. + + +Performance issues +------------------ + * **Orthanc Explorer is slow under Windows on the localhost**: You have to disable the IPv6 support. This is a Windows-specific problem that is discussed `here <http://superuser.com/questions/43823/google-chrome-is-slow-to-localhost>`__ and `here <http://stackoverflow.com/questions/1726585/firefox-and-chrome-slow-on-localhost-known-fix-doesnt-work-on-windows-7>`__. + +* If you experience **slow DICOM transfers under Linux**, please read + the `following bug report + <https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=785400>`__. This + issue does *not* affect all the versions of Linux. A + patch to this issue is shipped with the Orthanc source code. In + order to take advantage of this patch, you need to statically link + Orthanc against DCMTK by using the ``-DUSE_SYSTEM_DCMTK=OFF`` flag + `when invoking CMake + <https://bitbucket.org/sjodogne/orthanc/src/default/LinuxCompilation.txt>`__. + + +Windows-specific issues +----------------------- + * Under Windows, Orthanc creates the "OrthancStorage" folder, and crashes with the error "**SQLite: Unable to open the database**": Your directory name is either too long, or it contains special