changeset 1051:288b883e06b1

updated unanswered-forum.rst
author Sebastien Jodogne <s.jodogne@gmail.com>
date Mon, 01 Apr 2024 15:09:37 +0200
parents 2cc02026ecbf
children ed64444eb542
files Sphinx/source/unanswered-forum.rst
diffstat 1 files changed, 16 insertions(+), 47 deletions(-) [+]
line wrap: on
line diff
--- a/Sphinx/source/unanswered-forum.rst	Mon Apr 01 10:59:19 2024 +0200
+++ b/Sphinx/source/unanswered-forum.rst	Mon Apr 01 15:09:37 2024 +0200
@@ -1,52 +1,21 @@
 .. _unanswered_forum:
 
-Old unanswered questions from Orthanc Users
-===========================================
+Unanswered questions on the discussion groups
+=============================================
 
-.. contents::
+The primary place to ask support about Orthanc is on `our Discourse
+forum <https://discourse.orthanc-server.org/>`__. Unfortunately,
+because of the huge number of support requests we have to deal with on
+a daily basis, the core Orthanc team might wrongly assume that a topic
+can be considered as resolved.
+
+To avoid missing a pending support request, we automatically `publish
+the list of topics that we still consider as active on Discourse
+<https://orthanc.uclouvain.be/discourse/>`__. **Our support efforts
+are primarily targeted at this list of topics**. Don't expect any
+further support if your topic is not part of this list.
 
 
-Rationale
----------
-
-This page lists the questions (since 2018) that are still looking for
-an answer on the `Orthanc Users discussion forum
-<https://discourse.orthanc-server.org>`__.
-
-Threads that are not answered in a satisfying manner after a few weeks
-are indexed here by the core maintainers of Orthanc, in order to avoid
-forgetting them if they get buried under many new threads.
-
-If you consider that another old thread is missing in this list
-(**wait at least 2 months**), you can ping by replying onto the
-forgotten thread, asking to index it on this page of the Orthanc Book.
-
-Conversely, if you feel that some thread listed on this page is
-already properly answered, reply to the thread by saying that you are
-happy with the answers that have been gathered. We would then be able
-to remove the question from this page.
-
-
-Pending questions
------------------
-
-* **2020-04-24**: `Auto routing with OnStableStudy <https://groups.google.com/g/orthanc-users/c/GuFqiZtkwtg/m/PGu2fM5LCAAJ>`__
-* **2020-03-28**: `REST Query Remote Modality using DICOM Sequence <https://groups.google.com/g/orthanc-users/c/7o0RNFEtVuA/m/KmpalFxTAwAJ>`__
-* **2020-03-04**: `Bulk Store SCU question <https://groups.google.com/g/orthanc-users/c/upftCWzl7qc/m/2FFEmXqkAQAJ>`__
-* **2019-11-14**: `instance anonymization with consistent PatientID <https://groups.google.com/g/orthanc-users/c/9rIpNHxA4d8/m/dDABlu4LAgAJ>`__  
-* **2018-05-11**: `Web vs API query/retrieve with Orthanc Docker <https://groups.google.com/d/msg/orthanc-users/3g7V7kqr3g0/3i83GIfxBwAJ>`__
-
-
-Questions requiring a development
----------------------------------
-
-* **2019-10-25**: `Expediting stability of a DICOM study - new API endpoint? <https://groups.google.com/g/orthanc-users/c/kADj2eoELK4/m/xFrc0wfIBgAJ>`__
-* **2019-05-14**: `Jobs Engine: Study Details <https://groups.google.com/g/orthanc-users/c/9GCV88GLEzw/m/A8r4cb_UAgAJ>`__
-
-
-Waiting for feedback from the original poster
----------------------------------------------
-
-* **2020-05-13**: `Contribution - Use default encoding when specific character set value is invalid <https://groups.google.com/g/orthanc-users/c/I78mQbp9nBM/m/amaikWp7CAAJ>`__
-* **2020-03-06**: `Orthanc not working with MySQL 8 <https://groups.google.com/d/msg/orthanc-users/OCFFkm1qm0k/k3rx12UjAwAJ>`__
-* **2018-02-22**: `Dicom modification - removing sequences? <https://groups.google.com/d/msg/orthanc-users/NnbMfH0P0OA/cF-aMKkpAQAJ>`__
+*Remark:* The older version of this page mentioning the former
+"Orthanc Users" Google Group `can still be found on Mercurial
+<https://orthanc.uclouvain.be/hg/orthanc-book/file/2cc02026ecbf/Sphinx/source/unanswered-forum.rst>`__.