# HG changeset patch # User Sebastien Jodogne # Date 1647957284 -3600 # Node ID c568ec32c1eb6e526d47a7d291f01b687a83faca # Parent 9e953bba1b21bf3ba38fc32faaf7ba57a2ca71c2 stone-webviewer-google-issue.png diff -r 9e953bba1b21 -r c568ec32c1eb Sphinx/source/images/stone-webviewer-google-issue.png Binary file Sphinx/source/images/stone-webviewer-google-issue.png has changed diff -r 9e953bba1b21 -r c568ec32c1eb Sphinx/source/plugins/stone-webviewer.rst --- a/Sphinx/source/plugins/stone-webviewer.rst Tue Mar 22 08:13:32 2022 +0100 +++ b/Sphinx/source/plugins/stone-webviewer.rst Tue Mar 22 14:54:44 2022 +0100 @@ -101,11 +101,27 @@ Troubleshooting --------------- -- Users have reported that some versions of Google Chrome and Chromium - (notably from the family of releases 97.0.x) don't properly support - **drag-and-drop**. If drag-and-drop doesn't work, upgrade your Web - browser. You can also replace drag-and-drop by clicking on the "drop a - series here" area, then clicking on the series you want to load. +- `Some users + `__ + have reported that some versions of Google Chrome and Chromium (in + particular release 97.0.4692.71) don't properly support + **drag-and-drop**. This is *not* an issue in Stone Web viewer, but + an issue in Chrome/Chromium (cf. `issue 1284605 + `__). + This problem can be overcome in 3 different ways: + + 1. Upgrade your Web browser (releases >= 98.0.x should run fine). + + 2. Replace drag-and-drop by clicking on the "drop a series here" + area, then clicking on the series you want to load. + + 3. Disable the option "Use system title bar and borders" in the + settings of Chrome/Chromium, as depicted in the following + screenshot: + + .. image:: ../images/stone-webviewer-google-issue.png + :align: center + :width: 800 FAQ