# HG changeset patch
# User Alain Mazy <am@osimis.io>
# Date 1695912236 -7200
# Node ID ab706fe809ba021024a627cb867cba0efa348aab
# Parent  46e2941b57ddc69b89609dea4bea0f3ce13116b0
minimal quality message

diff -r 46e2941b57dd -r ab706fe809ba Sphinx/source/users/support.rst
--- a/Sphinx/source/users/support.rst	Thu Sep 28 16:19:58 2023 +0200
+++ b/Sphinx/source/users/support.rst	Thu Sep 28 16:43:56 2023 +0200
@@ -3,6 +3,10 @@
 Asking for support
 ==================
 
+.. contents::
+   :depth: 3
+
+
 .. _support-resources:
 
 Analyzing your problem
@@ -113,6 +117,26 @@
 distributions (typically, on Ubuntu 18.04 LTS or through Docker).
 
 
+.. _support-minquality:
+
+Required minimal quality of a message in the Orthanc Users discussion forum
+--------------------------------------------------------
+
+While posting a message on the `Orthanc Users discussion forum
+<https://discourse.orthanc-server.org>`__, you should not be surprised if 
+your message does not get any response if it does not meet these minimal 
+quality requirements:
+
+* Before posting, are you sure you have made everything possible to :ref:`analyze <support-resources>` 
+  and solve the issue by yourself?  This includes, searching the web or the forum 
+  to see if the topic has already been discussed.
+* :ref:`Describe your issue <support-mwe>` with as much details as possible.
+* Review your message as if you were the one who should help you - 
+  would you understand your problem?
+* Be polite and respectful, say ``hello``, and adhere to the `code of conduct 
+  <https://discourse.orthanc-server.org/faq>`__.
+
+
 .. _support-tracker:
 
 Using the bug tracker