comparison Sphinx/source/users/support.rst @ 984:46e2941b57dd

replace link to google users group by link to discourse
author Alain Mazy <am@osimis.io>
date Thu, 28 Sep 2023 16:19:58 +0200
parents 0eed6318d424
children ab706fe809ba
comparison
equal deleted inserted replaced
983:8c01874ffc38 984:46e2941b57dd
27 the :ref:`DICOM troubleshooting guide <dicom>`. 27 the :ref:`DICOM troubleshooting guide <dicom>`.
28 7. Have a look at **all** the :ref:`frequently asked questions (FAQs) 28 7. Have a look at **all** the :ref:`frequently asked questions (FAQs)
29 <faq>` that are already available in the Orthanc Book. 29 <faq>` that are already available in the Orthanc Book.
30 8. Make a search for similar problem previously discussed in the 30 8. Make a search for similar problem previously discussed in the
31 `Orthanc Users discussion forum 31 `Orthanc Users discussion forum
32 <https://groups.google.com/forum/#!forum/orthanc-users>`__. 32 <https://discourse.orthanc-server.org>`__.
33 9. Check out the ``Pending changes in the mainline`` section of the 33 9. Check out the ``Pending changes in the mainline`` section of the
34 `NEWS file 34 `NEWS file
35 <https://hg.orthanc-server.com/orthanc/file/default/NEWS>`__, as 35 <https://hg.orthanc-server.com/orthanc/file/default/NEWS>`__, as
36 your issue might already be solved in the mainline of Orthanc (i.e. 36 your issue might already be solved in the mainline of Orthanc (i.e.
37 in the cutting-edge version of Orthanc since the last stable 37 in the cutting-edge version of Orthanc since the last stable
57 Discussing a minimal working example 57 Discussing a minimal working example
58 ------------------------------------ 58 ------------------------------------
59 59
60 If none of these resources help, you can consider sending a message to 60 If none of these resources help, you can consider sending a message to
61 the `Orthanc Users discussion forum 61 the `Orthanc Users discussion forum
62 <https://groups.google.com/forum/#!forum/orthanc-users>`__. In such a 62 <https://discourse.orthanc-server.org>`__.
63 situation, you **must** provide a `minimal working example 63 In such a situation, you **must** provide a `minimal working example
64 <https://en.wikipedia.org/wiki/Minimal_working_example>`__, which means that 64 <https://en.wikipedia.org/wiki/Minimal_working_example>`__, which means that
65 you must provide all the following information: 65 you must provide all the following information:
66 66
67 * Context and full textual description of your issue. When talking 67 * Context and full textual description of your issue. When talking
68 about DICOM networking issues, carefully describe the imaging 68 about DICOM networking issues, carefully describe the imaging
120 120
121 If you are **sure** that you are reporting a yet unknown bug, you can 121 If you are **sure** that you are reporting a yet unknown bug, you can
122 consider directly introducing a `bug report on our issue tracker 122 consider directly introducing a `bug report on our issue tracker
123 <https://bugs.orthanc-server.com/enter_bug.cgi>`__. Beware however 123 <https://bugs.orthanc-server.com/enter_bug.cgi>`__. Beware however
124 that your issue might be closed if too vague or if not reproducible. 124 that your issue might be closed if too vague or if not reproducible.
125 As a consequence, it is strongly advised to use the `discussion forum 125 As a consequence, it is strongly advised to use the `Orthanc Users discussion forum
126 <https://groups.google.com/forum/#!forum/orthanc-users>`__ in the 126 <https://discourse.orthanc-server.org>`__ in the
127 first place. 127 first place.
128 128
129 129
130 .. _support-freelancers: 130 .. _support-freelancers:
131 131
136 decision chart: 136 decision chart:
137 137
138 1. If you have a **reproducible issue** for which you can provide a 138 1. If you have a **reproducible issue** for which you can provide a
139 :ref:`minimal working example <support-mwe>` using only free and 139 :ref:`minimal working example <support-mwe>` using only free and
140 open-source tools, use the `Orthanc Users discussion forum 140 open-source tools, use the `Orthanc Users discussion forum
141 <https://groups.google.com/forum/#!forum/orthanc-users>`__. 141 <https://discourse.orthanc-server.org>`__.
142 142
143 2. If you need an **additional feature implemented in Orthanc**, and 143 2. If you need an **additional feature implemented in Orthanc**, and
144 if you are ready to pay, get in touch with the `Orthanc Team 144 if you are ready to pay, get in touch with the `Orthanc Team
145 <https://orthanc.team>`__ or with `Osimis 145 <https://orthanc.team>`__ or with `Osimis
146 <mailto:orthanc-support@osimis.io>`__, the commercial partners of 146 <mailto:orthanc-support@osimis.io>`__, the commercial partners of