Mercurial > hg > orthanc-book
comparison Sphinx/source/users/support.rst @ 984:46e2941b57dd
replace link to google users group by link to discourse
author | Alain Mazy <am@osimis.io> |
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date | Thu, 28 Sep 2023 16:19:58 +0200 |
parents | 0eed6318d424 |
children | ab706fe809ba |
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27 the :ref:`DICOM troubleshooting guide <dicom>`. | 27 the :ref:`DICOM troubleshooting guide <dicom>`. |
28 7. Have a look at **all** the :ref:`frequently asked questions (FAQs) | 28 7. Have a look at **all** the :ref:`frequently asked questions (FAQs) |
29 <faq>` that are already available in the Orthanc Book. | 29 <faq>` that are already available in the Orthanc Book. |
30 8. Make a search for similar problem previously discussed in the | 30 8. Make a search for similar problem previously discussed in the |
31 `Orthanc Users discussion forum | 31 `Orthanc Users discussion forum |
32 <https://groups.google.com/forum/#!forum/orthanc-users>`__. | 32 <https://discourse.orthanc-server.org>`__. |
33 9. Check out the ``Pending changes in the mainline`` section of the | 33 9. Check out the ``Pending changes in the mainline`` section of the |
34 `NEWS file | 34 `NEWS file |
35 <https://hg.orthanc-server.com/orthanc/file/default/NEWS>`__, as | 35 <https://hg.orthanc-server.com/orthanc/file/default/NEWS>`__, as |
36 your issue might already be solved in the mainline of Orthanc (i.e. | 36 your issue might already be solved in the mainline of Orthanc (i.e. |
37 in the cutting-edge version of Orthanc since the last stable | 37 in the cutting-edge version of Orthanc since the last stable |
57 Discussing a minimal working example | 57 Discussing a minimal working example |
58 ------------------------------------ | 58 ------------------------------------ |
59 | 59 |
60 If none of these resources help, you can consider sending a message to | 60 If none of these resources help, you can consider sending a message to |
61 the `Orthanc Users discussion forum | 61 the `Orthanc Users discussion forum |
62 <https://groups.google.com/forum/#!forum/orthanc-users>`__. In such a | 62 <https://discourse.orthanc-server.org>`__. |
63 situation, you **must** provide a `minimal working example | 63 In such a situation, you **must** provide a `minimal working example |
64 <https://en.wikipedia.org/wiki/Minimal_working_example>`__, which means that | 64 <https://en.wikipedia.org/wiki/Minimal_working_example>`__, which means that |
65 you must provide all the following information: | 65 you must provide all the following information: |
66 | 66 |
67 * Context and full textual description of your issue. When talking | 67 * Context and full textual description of your issue. When talking |
68 about DICOM networking issues, carefully describe the imaging | 68 about DICOM networking issues, carefully describe the imaging |
120 | 120 |
121 If you are **sure** that you are reporting a yet unknown bug, you can | 121 If you are **sure** that you are reporting a yet unknown bug, you can |
122 consider directly introducing a `bug report on our issue tracker | 122 consider directly introducing a `bug report on our issue tracker |
123 <https://bugs.orthanc-server.com/enter_bug.cgi>`__. Beware however | 123 <https://bugs.orthanc-server.com/enter_bug.cgi>`__. Beware however |
124 that your issue might be closed if too vague or if not reproducible. | 124 that your issue might be closed if too vague or if not reproducible. |
125 As a consequence, it is strongly advised to use the `discussion forum | 125 As a consequence, it is strongly advised to use the `Orthanc Users discussion forum |
126 <https://groups.google.com/forum/#!forum/orthanc-users>`__ in the | 126 <https://discourse.orthanc-server.org>`__ in the |
127 first place. | 127 first place. |
128 | 128 |
129 | 129 |
130 .. _support-freelancers: | 130 .. _support-freelancers: |
131 | 131 |
136 decision chart: | 136 decision chart: |
137 | 137 |
138 1. If you have a **reproducible issue** for which you can provide a | 138 1. If you have a **reproducible issue** for which you can provide a |
139 :ref:`minimal working example <support-mwe>` using only free and | 139 :ref:`minimal working example <support-mwe>` using only free and |
140 open-source tools, use the `Orthanc Users discussion forum | 140 open-source tools, use the `Orthanc Users discussion forum |
141 <https://groups.google.com/forum/#!forum/orthanc-users>`__. | 141 <https://discourse.orthanc-server.org>`__. |
142 | 142 |
143 2. If you need an **additional feature implemented in Orthanc**, and | 143 2. If you need an **additional feature implemented in Orthanc**, and |
144 if you are ready to pay, get in touch with the `Orthanc Team | 144 if you are ready to pay, get in touch with the `Orthanc Team |
145 <https://orthanc.team>`__ or with `Osimis | 145 <https://orthanc.team>`__ or with `Osimis |
146 <mailto:orthanc-support@osimis.io>`__, the commercial partners of | 146 <mailto:orthanc-support@osimis.io>`__, the commercial partners of |