Bug 175

Summary:	CMOVE async job is successful, but Orthanc receives nothing
Product:	Orthanc	Reporter:	Sébastien Jodogne <s.jodogne>
Component:	Orthanc Core	Assignee:	Sébastien Jodogne <s.jodogne>
Status:	RESOLVED FIXED
Severity:	normal
Priority:	---
Version:	unspecified
Hardware:	All
OS:	All

Description Sébastien Jodogne 2020-06-29 15:16:46 CEST

[BitBucket user: Sylvain Rouquette]
[BitBucket date: 2020-04-15.15:35:30]

**What steps will reproduce the problem?**

can’t reproduce consistently. Sometimes, we do an async query/retrieve but orthanc receives nothing.

This is currently occuring on Fujifilm PACS at 30% failure rate.

**What is the expected output? What do you see instead?**

If the PACS returns an error, the job should reflect this status.

**What version of the product are you using? On what operating system?**

docker osimis/orthanc:20.2.0

**Please provide sample, possibly anonymized, DICOM files**

Comment 1 Sébastien Jodogne 2020-06-29 15:27:34 CEST

[BitBucket user: Sébastien Jodogne]
[BitBucket date: 2020-04-16.11:00:21]

Sorry, but we really need a minimal working example to reproduce such an issue: https://book.orthanc-server.com/users/support.html#discussing-a-minimal-working-example  
Have you got in touch with your Fuji support? https://book.orthanc-server.com/faq/proprietary.html

Comment 2 Sébastien Jodogne 2020-06-29 15:27:35 CEST

[BitBucket user: Sylvain Rouquette]
[BitBucket date: 2020-04-16.11:21:54]

we will contact the IT on site, if there are any kind of logs, and I guess I will contact Fuji if they can have some insight on this.

I’m afraid this problem may be related to #174, where Orthanc doesn’t report correctly an error sent from a PACS.

Comment 3 Sébastien Jodogne 2020-06-29 15:27:37 CEST

[BitBucket user: Sylvain Rouquette]
[BitBucket date: 2020-04-16.14:56:46]

ok, it was a site specific problem, where the PACS was receiving data from multiple sites, but we weren’t authorized to C-MOVE from some sites. We could C-FIND, but the C-MOVE would return nothing \(no error, just empty result\).

I will close this bug.

Comment 4 Sébastien Jodogne 2020-06-29 15:27:38 CEST

[BitBucket user: Sylvain Rouquette]
[BitBucket date: 2020-04-16.14:58:13]

PACS wouldn't send anything because our DICOM node wasn't authorized to receiving from a specific site, but the PACS would return an empty result without error.